Fallon Health OTC 18.2.3

FALLON COMMUNITY HEALTH PLAN, INC. ❘ Freeware ❘
iOS
out of 3 votes

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This review evaluates the Fallon Health OTC app, designed to enhance the management of your Fallon Health benefits effectively and securely. The application offers a user-friendly interface, allowing members to access essential features that simplify benefit management.

Features and Functionality
<ul>
 <li>Secure Setup: Users must create a username and password by logging into MyFallon via the specified links. After accessing the My Resources menu, they can set up their OTC account by following detailed instructions.</li>
 <li>Convenient Access: Logging into the app requires only your established credentials, complemented by the option to set up Touch ID or Face ID for quick access.</li>
 <li>Data Security: The app ensures that no sensitive account information is retained on your device, enhancing user privacy.</li>
</ul>

Real-Time Information
<ul>
 <li>24/7 Balance Checks: Users can access their available balances at any time.</li>
 <li>Account Summaries: The app provides visual charts for quick overviews of account status.</li>
 <li>Direct Support Access: A simple click allows users to call or email the Fallon Health service team for assistance.</li>
 <li>Statement Management: Members can view current statements and notifications easily.</li>
 <li>Product Eligibility Scanning: The barcode scanning feature enables users to verify product eligibility in-store.</li>
</ul>

Additional Features for Enhanced Efficiency
<ul>
 <li>Reimbursement Requests: The app facilitates filing requests when necessary.</li>
 <li>Receipt Submission: Users can take or upload pictures of receipts for new or existing claims seamlessly.</li>
 <li>Lost Card Reporting: Members have the ability to report their benefit card as lost or stolen directly from the app.</li>
</ul>

Password Recovery Assistance
<ul>
 <li>Benefit Bank Support:</li>
 <ul>
 <li>Customer Service: 1-800-325-5669</li>
 <li>Email: cs@fallonhealth.org</li>
 </ul>
 <li>Save Now Support:</li>
 <ul>
 <li>Enrollee Services: 1-877-700-6996</li>
 <li>Email: esr.mailbox@fallonhealth.org</li>
 </ul>
</ul>

The Fallon Health OTC app, powered by WEX®, provides an efficient solution for members seeking to maximize their health benefits while maintaining security and accessibility.

*Disclaimer: Amounts shown in app previews are generic and may not reflect your actual balance.*

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Latest Version
18.2.3

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