Fallon Health OTC 18.2.3

This review evaluates the Fallon Health OTC app, designed to enhance the management of your Fallon Health benefits effectively and securely. The application offers a user-friendly interface, allowing members to access essential features that simplify benefit management.

Features and Functionality

• Secure Setup: Users must create a username and password by logging into MyFallon via the specified links. After accessing the My Resources menu, they can set up their OTC account by following detailed instructions.
• Convenient Access: Logging into the app requires only your established credentials, complemented by the option to set up Touch ID or Face ID for quick access.
• Data Security: The app ensures that no sensitive account information is retained on your device, enhancing user privacy.

Real-Time Information

• 24/7 Balance Checks: Users can access their available balances at any time.
• Account Summaries: The app provides visual charts for quick overviews of account status.
• Direct Support Access: A simple click allows users to call or email the Fallon Health service team for assistance.
• Statement Management: Members can view current statements and notifications easily.
• Product Eligibility Scanning: The barcode scanning feature enables users to verify product eligibility in-store.

Additional Features for Enhanced Efficiency

• Reimbursement Requests: The app facilitates filing requests when necessary.
• Receipt Submission: Users can take or upload pictures of receipts for new or existing claims seamlessly.
• Lost Card Reporting: Members have the ability to report their benefit card as lost or stolen directly from the app.

Password Recovery Assistance

• Benefit Bank Support:
• • Customer Service: 1-800-325-5669
  • Email: [email protected]
• Save Now Support:
• • Enrollee Services: 1-877-700-6996
  • Email: [email protected]

The Fallon Health OTC app, powered by WEX®, provides an efficient solution for members seeking to maximize their health benefits while maintaining security and accessibility.

*Disclaimer: Amounts shown in app previews are generic and may not reflect your actual balance.*